Refund Policy

KillSwitch subscriptions are billed annually as shown on the pricing page. Paddle is the merchant of record for paid checkout, tax calculation, receipts, invoices, payment methods, and subscription billing.

Refund requests must be sent within 14 days of purchase or renewal. A refund may be approved when there is a duplicate charge, accidental purchase, billing error, or a technical issue that prevents reasonable use of the product.

Refunds may be declined where the service has been used substantially, where abuse or fraud is suspected, where a user violates the Terms of Service, or where the request is submitted more than 14 days after the charge.

To request a refund, email support@killswitch.world with the account email, charge date, and reason for the request.

Approved refunds are returned through Paddle to the original payment method when possible. Processing time may depend on Paddle, the payment method, and the user's bank or card issuer.